Mountain Project Logo

Backcountry.com not playing nice

Andrew Rice · · Los Angeles, CA · Joined Jan 2016 · Points: 11

That's really douchey corporate behavior. Anyone in business knows you can't realistically trademark a dictionary word. That's why there's Apple Computers. Apple Records (the Beatles record company that came first) tried to sue Apple Computers out of existence but failed for that very reason. Computers are not infringing on records or weren't at that time. Backcountry has only been around since 1996. I'm going to venture there have been many outdoor shops and services that had the word "Backcountry" in usage long before they came along. Maybe they should change their name to "Summer's Eve?"

Taylor Krosbakken · · Duluth, MN · Joined Nov 2008 · Points: 1,086

Response I received from customer service after sending them a short email stating my disapproval.

Hi Taylor,
Thank you for taking the time to share your views with us. Backcountry.com is currently engaged in a legal matter with Snapperhead Inventions LLC, the producer of the Marquette backcountry ski, related to the use of the our (Backcountry) name on their ski. We decline to comment on the matter until such time as it has been concluded, but we respect the rights of our customers and the public at large to discuss the matter and have their own views on it. While we would be really disappointed to lose any customers over the matter, we appreciate that people may feel strongly about it and choose to shop elsewhere.
All the best,
Paul


So they are suing a company for calling a ski a "backcountry" ski? IT'S A DESCRIPTOR OF THE SKI FOR FUCK SAKE!

https://www.snapperhead-inventions.com/ 

LccClimber · · Unknown Hometown · Joined Jun 2016 · Points: 20

What's preventing a business with "Backcountry" in their name and who's been around longer from filing a countersuit claiming trademark infringement?

Andrew Rice · · Los Angeles, CA · Joined Jan 2016 · Points: 11
LccClimber wrote: What's preventing a business with "Backcountry" in their name and who's been around longer from filing a countersuit claiming trademark infringement?

Decency and common sense would prevent someone from unilaterally suing Backcountry. 

But, yeah, if Backcountry is dumb enough to sue someone who had prior usage that would be an obvious and immediate counterclaim. 

Creed Archibald · · Salt Lake City, UT · Joined Apr 2012 · Points: 1,026
Taylor Krosbakken wrote: Response I received from customer service after sending them a short email stating my disapproval.

Hi Taylor,
Thank you for taking the time to share your views with us. Backcountry.com is currently engaged in a legal matter with Snapperhead Inventions LLC, the producer of the Marquette backcountry ski, related to the use of the our (Backcountry) name on their ski. We decline to comment on the matter until such time as it has been concluded, but we respect the rights of our customers and the public at large to discuss the matter and have their own views on it. While we would be really disappointed to lose any customers over the matter, we appreciate that people may feel strongly about it and choose to shop elsewhere.
All the best,
Paul


So they are suing a company for calling a ski a "backcountry" ski? IT'S A DESCRIPTOR OF THE SKI FOR FUCK SAKE!

https://www.snapperhead-inventions.com/

Sounds like they are okay with losing customers. 

Taylor Krosbakken · · Duluth, MN · Joined Nov 2008 · Points: 1,086

They should sue the National Park Service for having the audacity to issue backcountry permits. How dare they! ....

LccClimber · · Unknown Hometown · Joined Jun 2016 · Points: 20
Marc801 C · · Sandy, Utah · Joined Feb 2014 · Points: 65
Señor Arroz wrote: That's really douchey corporate behavior. Anyone in business knows you can't realistically trademark a dictionary word. That's why there's Apple Computers. Apple Records (the Beatles record company that came first) tried to sue Apple Computers out of existence but failed for that very reason. Computers are not infringing on records or weren't at that time. Backcountry has only been around since 1996. I'm going to venture there have been many outdoor shops and services that had the word "Backcountry" in usage long before they came along. Maybe they should change their name to "Summer's Eve?"

When Vail bought Park City Mountain Resort, they attempted to trademark "Park City" - yes, the name of the town and a name used in dozens of businesses.

chris b · · woodinville, wa · Joined Sep 2016 · Points: 11

correct me if I'm wrong but I thought the thing with trademark is you have to defend it or you lose it.

But the original fuckup was Backcountry applying and being granted the Backcountry trademark.

Buck Rio · · MN · Joined Jul 2015 · Points: 16

What about anybody using the words "Mountain" or "Rocky" is that still OK?  I can understand protecting your brand, but this is a bridge too far.  

It's like Coke suing someone for using the word "Cola" on a cola drink...

M Sprague · · New England · Joined Nov 2006 · Points: 5,099
LccClimber wrote: What's preventing a business with "Backcountry" in their name and who's been around longer from filing a countersuit claiming trademark infringement?

Money for legal fees

LccClimber · · Unknown Hometown · Joined Jun 2016 · Points: 20
Señor Arroz wrote:

Decency and common sense would prevent someone from unilaterally suing Backcountry.

But, yeah, if Backcountry is dumb enough to sue someone who had prior usage that would be an obvious and immediate counterclaim. 

So, to my layperson brain, all it would take would be ONE company that pre-dates BC..com to effectively shut them down / force a name change? I'm not usually a fan of crowd sourcing, but I would get behind one to fund a mom & pop's legal fight. 

Taylor Krosbakken · · Duluth, MN · Joined Nov 2008 · Points: 1,086
LccClimber wrote:

So, to my layperson brain, all it would take would be ONE company that pre-dates BC..com to effectively shut them down / force a name change? I'm not usually a fan of crowd sourcing, but I would get behind one to fund a mom & pop's legal fight. 

Backcountry Magazine? Looks like they are 25 years old. and backcountry.com is only 23 years old.

Matthew Massey · · South Charleston, WV · Joined Oct 2016 · Points: 5

I used to order from them quite a bit, I understand business is business but jesus they are suing for some pretty generic names. It's very obvious they are bullying other companies just because they can. I will definitely hesitate to order from them now.

M Sprague · · New England · Joined Nov 2006 · Points: 5,099

Here is information on the owners further up the food chain https://www.crunchbase.com/organization/tsg-consumer-partners#section-overview
and their website showing what other brands they own. If you want to boycott, you may want to take a look at the list http://www.tsgconsumer.com/portfolio.

You have to click on each name to see details and dig a bit, since some of the companies have since been sold, gardein to Pinnacle Foods Inc., for instance.
Arrowhead Mills was recently sold by The Hain Celestial Group, Inc. (Nasdaq: HAIN) to Hometown Food Company, a wholly-owned portfolio company of Brynwood Partners VII L.P. and Brynwood Partners VIII L.P. It gets a little complicated, but you can figure it out.

joe trabucco · · Boulder, co · Joined Feb 2017 · Points: 0

This is bad karma for them continuing to use on trac despite a myriad of complains/lost packages.  Wahhh wahhhh wahhh 

Max Kruzic · · Durango, CO · Joined Apr 2019 · Points: 0

Sent the following with no reply from BC:

For the past five years, I have been a loyal customer of Backcountry.com having spent several thousands of dollars with your company.  I intend no personal offense and appreciate how helpful your employees have been in the past but Backcountry.com has lost my business for good.  I’m sure this email won’t be passed any further up the chain but if it does, these kind of actions whole heartedly cheapen the experience that has brought us all to this industry.  It is one thing to have a concessionaire try to trademark a national park.  However, targeting organizations that attempt to get people outside or commercialize the term for OUR backcountry is very poor in taste.  I imagine you guys are monitoring the out lash on public forums from these lawsuits:   mountainproject.com/forum/t….  

This does not appear to be something that a discount sale or coupon code email will fix.  Hopefully there are abundant local stores for your employees to work at in the SLC area following what I presume to be a massive decline in sales and subsequent layoffs.

Gerrit Verbeek · · Anchorage, AK · Joined Sep 2017 · Points: 0

So, interestingly enough, the Trademark Trial and Appeal Board established this year (in a case attempting to trademark 'Rapunzel') that consumers have standing to challenge generic trademarks:

https://www.theiplawblog.com/2019/01/articles/trademark-law/consumers-have-standing-to-challenge-trademark-registrations/
“Consumers, like competitors, may have a real interest in keeping merely descriptive or generic words in the public domain, (1) to prevent the owner of a mark from inhibiting competition in the sale of particular goods; and (2) to maintain freedom of the public to use the language involved, thus avoiding the possibility of harassing infringement suits by the registrant against others who use the mark when advertising or describing their own products.”

'Backcountry' has been in use as a geographic descriptor for centuries and is included in the 1964 Wilderness Act.

I wonder what the process is to file a group petition (in the legal sense, not in the moral-high-ground-social-media-Like-and-Subscribe sense) to rescind the trademark...

don'tchuffonme · · Unknown Hometown · Joined Jan 2014 · Points: 26
Owen Christian wrote: The CEO’s email address is jnielsen@backcountry.com. I sent him a nice email. Anyone else wanna do the same?

Thanks Owen.  I just sent this to that address, though he probably doesn't field that mail at all.



I'm sure you're being inundated with emails, but just wanted to let you know that I just finished a support ticket with your folks to remove my account billing and address information.
I doubt you care, because of responses like this one issued to a customer earlier today:

" Thank you for taking the time to share your views with us. Backcountry.com is currently engaged in a legal matter with Snapperhead Inventions LLC, the producer of the Marquette backcountry ski, related to the use of the our (Backcountry) name on their ski. We decline to comment on the matter until such time as it has been concluded, but we respect the rights of our customers and the public at large to discuss the matter and have their own views on it. While we would be really disappointed to lose any customers over the matter, we appreciate that people may feel strongly about it and choose to shop elsewhere.
All the best,
Paul "

Hopefully though, there's enough impact from other customers that feel the same way to make you think about this regrettable decision.

Anyway, just wanted to do my part.
curt86iroc · · Lakewood, CO · Joined Dec 2014 · Points: 274

i received the same copy and pasted reply from Paul when i emailed them.

Guideline #1: Don't be a jerk.

General Climbing
Post a Reply to "Backcountry.com not playing nice"

Log In to Reply
Welcome

Join the Community! It's FREE

Already have an account? Login to close this notice.