Any one do good rock shoe resoles? Givin' up on Rock n Resole!!!!!

I now have to recommend against using Pro Deal Resoles. Benet's done a fine job resoling 2 pairs of Testarossa's, but his 2-3 week turnaround time is about as realistic Chris Farley climbing 5.12 in 2010. My pairs took 4 and 5 weeks (counting from when they were received), respectively. If and when your email inquiry after 3-4 weeks is acknowledged, you're likely to be told "your shoes were just started today and will go out tomorrow", but they won't be sent out for another 4-5 days.

Pro Deal Resoles brief-
The good: $32, fine work.
The bad: extremely slow
The ugly: poor communication, terrible service.

Braxton Norwood wrote:Pro Deal Resoles brief- The good: $32, fine work. The bad: extremely slow The ugly: poor communication, terrible service.

Couldn't agree more. Good work but slow and incommunicative. Should be renamed Black Hole Resoles. To be fair, it should be mentioned that Pro Deal is amongst the most competitive in terms of pricing and I have ALWAYS been impressed with their work. Soo... if you're not in a hurry and don't mind the lack of communication, Pro Deal should work just fine. In fact, I still use them!

There is this crazy cat down in the I.C. named Alf that resoles shoes.
He practically tore my shoes off my feet one day.
FYI- I have had good luck with pro-deal, rock and resole, and yosemite bum.

Oh man... you guys wear shoes to climb?

Rock n Resole kicks ass, I mailed my shoes to them last friday and recieved them today and they look great. These are probably the fifth or sixth pair of shoes I have sent to them and I still have no complaints.

For what its worth - I just delivered my first pair to Rock and Resole...

The guy there seems kinda loopy and doesn't really pay attention to you when you order. When I came to pick them up it took him almost 20 minutes to find them. I'm pretty sure he also put the wrong rubber on my shoes.

HOWEVER - with a turn around time of 2.5 days I'm not really sure I can complain. With my shoes (Evolvs) they also got a bit tighter. He claimed that he had to do a pretty extensive repair job but still only charged me $45 for new half soles and toes rand repair. I'm not sure how this really compares to other people but not paying for shipping two ways sure is nice.

Try asking him again to do it for free. He probably already forgot who you are and might be in a better mood.

I use YosemiteBum, they've been good to me over the years and the shoes look brand new when they're returned.

I started this conversation months ago and regret to inform everyone I am back hooked on Rock n Resole. Since then I have had a couple resoled done by them with great success.

Dave-o wrote:I started this conversation months ago and regret to inform everyone I am back hooked on Rock n Resole. Since then I have had a couple resoled done by them with great success.

Between mine and my friends' shoes, I've seen about 5 resoles from rock&resole in the past couple months, and all were high quality. You can't beat the speed either, I dropped off a friend's shoes wednesday and picked them up this morning!

I have to say, I've gotten great work and very friendly service from Rock 'n Resole. I've used their services for what feels like a decade plus. I've yet to have a problem. They have even gone above and beyond helping me with my boots. IMHO, if you abuse gear (which I do, too), the gear will give out, regardless of the repair job.

Pro Deal out of Pueblo
Steve

mcarizona wrote:Pro Deal out of Pueblo

Super cheap and I've had really good customer service. I had a delamination which was partially if not completely my fault and he redid them for free and paid for shipping.
+1 for Bennett at Pro Deal Resoles

mcarizona wrote:Pro Deal out of Pueblo Steve

Seems a little weird to resurrect a 5 year old thread to post about somebody's resole job.

Pro Deal may be fine, but I've had superb service from RnR for 15 years. No reason to change now.

Colby is doing a great job carrying on the tradition of excellence.

Ahhh, the bi-annual Rock n Resole bash.....THE only place that resoles my shoes, some of them on their 5th resole. Quality, and speed...been using them for 12 years. Don't think they are going away any time soon....at least I don't hope so. PS that 5mm was the s#|+ for Half Dome!

My experience with RandR has been good lately. There was the "bad batch of glue" thing that happened a long time ago and was a distinct period in time, but yeah, the quality is good, and they are honest with you about probable outcomes on my stuff like the old blue Kaukulators I still get done there (shoes from the mid to late 1990's).
I'll continue to use them.

New England ReSoul - great resoles, just make sure you wait a few days after you get them back so that the glue properly sets.

Rock and Resole does am excellent job.

A little off topic, but...I have sent my TC Pro's to them for the past 4 or 5 resoles, each time requesting the XS Edge rubber. On my last pair, I decided to switch things up and requested the XS Grip 2. It's noticeably softer and therefore more sensitive. It even feels a tad grippier than the thicker/stiffer XS Edge.

Has anyone else climbed on the XS Grip 2 yet? What's your experience with that rubber compared to the Edge?

My Scarpa Vapor V came with Grip 2 out of the box whereas my Katana Lace came with Edge. I will say Grip 2 is both softer and more sticky compared to Edge. I have since resoled both with Five Ten C4. I am certain that C4 is every bit as sticky as Grip 2 if not more sticky. And C4 edges as well as Edge as long as the rock is not very hot.

I've used R&R before and liked them well enough. I tried Pro Deal earlier this summer and already blew out one of the toes with weekend climbing and a week in the Winds. Not a great endorsement for them, unfortunately, though possibly a fluke.