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Cole Darby
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May 8, 2019
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Los Angeles, CA
· Joined Sep 2017
· Points: 166
So how are your Alpenglow orders looking?
I think I'm getting some sportivas on Friday. Possibly with Drain-o on them?
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F Loyd
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May 8, 2019
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Kennewick, WA
· Joined Mar 2018
· Points: 808
Great, they sent me a $200 gift card for the "inconvenience" of forgetting one biner. Hopefully my second order does too!!!
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Cole Darby
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May 8, 2019
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Los Angeles, CA
· Joined Sep 2017
· Points: 166
thats insane
i'm still pretty stoked about the whole thing
i lost three items in my cart while deciding if i wanted them or not, but half off 190$ shoes I would never buy is pretty sick
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Alan Coon
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May 8, 2019
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Longmont, CO
· Joined Feb 2013
· Points: 350
Got notification that my order will not ship until May 20th
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Cole Darby
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May 8, 2019
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Los Angeles, CA
· Joined Sep 2017
· Points: 166
yikes. if its what you ordered and its still 50% off that doesn't seem too awful. but thats a far cry from the 5-7 days they were communicating. maybe they need to get you one of those 200$ gift cards that F Loyd got.
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Walt Heenan
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May 8, 2019
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New Paltz, NY
· Joined May 2014
· Points: 50
I ordered 4 seperate times. First (2 cams) arrived today. Also got the message about May 20 for shipment. I can live with that.
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Thomas G.
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May 8, 2019
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SLC, UT
· Joined Feb 2010
· Points: 195
Got everything today - a WindBurner Duo stove, a new harness, and some goggles. All arrived exactly as described. I'll definitely buy again from them in the future.
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km ba
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May 8, 2019
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Unknown Hometown
· Joined Mar 2019
· Points: 0
Alan Coon wrote: Got notification that my order will not ship until May 20th The email said the goal is for all orders to ship by May 20. That doesn't mean yours won't go out earlier. Plenty of people have already received theirs.
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Mongoclimb
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May 8, 2019
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Seattle, WA
· Joined Dec 2014
· Points: 0
2 ice screws showed up today as ordered.
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Charles DuPont
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May 8, 2019
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Portland, ME
· Joined Oct 2017
· Points: 118
Got mine monday. It was missing 1 quickdraw but I figured I’d deal with it since I definitely got my moneys worth on everything else.
If people are getting $200 giftcards for similar mistakes I may change my mind about “letting it slide” though....
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David S
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May 8, 2019
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Lewiston, NY
· Joined Dec 2014
· Points: 0
I got my first order pretty quick....I'm happy with that! Waiting on my second order.....
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The Fresh Prince of Bel-Air
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May 8, 2019
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Portland, OR
· Joined Sep 2013
· Points: 70
C Dup wrote: Got mine monday. It was missing 1 quickdraw but I figured I’d deal with it since I definitely got my moneys worth on everything else.
If people are getting $200 giftcards for similar mistakes I may change my mind about “letting it slide” though.... You’re a mega douche if you don’t let it slide.
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Jeffrey K
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May 8, 2019
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Seattle, WA
· Joined Apr 2018
· Points: 0
I really hope these guys are doing alright. It's beyond generous that they're fulfilling all of these orders, they could (and should) have shut it down as soon as traffic got really abnormal.
Please try to pay them back in the future by ordering some non-discount gear from them.
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Charles DuPont
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May 8, 2019
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Portland, ME
· Joined Oct 2017
· Points: 118
The Fresh Prince of Bel-Air wrote: You’re a mega douche if you don’t let it slide. Ya probably, they did just hook up all of MP on new gear with slim margins. If they were a big box retailer though.....
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Drew L
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May 8, 2019
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Unknown Hometown
· Joined May 2016
· Points: 0
Put me down for "amazing." Recieved my order on Monday. Exactly what I wanted at a great price. Excellent sale and service Alpenglow.
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Cody Woods
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May 8, 2019
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Unknown Hometown
· Joined Jul 2018
· Points: 0
No email at all after the initial order confirmation. $400 worth of gear. The order detail online says “Awaiting Shipment”. Just trying to stay patient since it was such a great deal.
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al ex
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May 8, 2019
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Unknown Hometown
· Joined Oct 2016
· Points: 20
Still not a peep about my 2 orders
Edit: I checked order status and it says “email and refund” in the notes.
So I guess no awesome deals for me
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The Fresh Prince of Bel-Air
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May 8, 2019
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Portland, OR
· Joined Sep 2013
· Points: 70
Jeffrey K wrote: I really hope these guys are doing alright. It's beyond generous that they're fulfilling all of these orders, they could (and should) have shut it down as soon as traffic got really abnormal.
Please try to pay them back in the future by ordering some non-discount gear from them. I think they picked up a lot of customers, so I think they will come out ahead in the long-run. It sounds like this is a learning opportunity for them to refine their processes. The fact that they had their warehouse filling orders overnight shows that they are trying their best. Sounds like a good group of people.
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Andrew Rice
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May 8, 2019
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Los Angeles, CA
· Joined Jan 2016
· Points: 11
My order arrived today. Thanks for the deal tip.
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Christian Hesch
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May 9, 2019
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Arroyo Grande, CA
· Joined Aug 2017
· Points: 55
Mine arrived today... but I’m in yosemite, fat lot of good those shiny new biners will do for me
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Caleb Schwarz
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May 9, 2019
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Colorado Springs, CO
· Joined Mar 2016
· Points: 120
Helmet, cam, 4 binerz all arrived fast and as ordered with good email communication
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