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Can't click on areas in Android app

Original Post
Jeffrey P · · Seattle, WA · Joined Apr 2019 · Points: 22

I search for areas and they show up but I click on them and nothing happens, just see a flash of grey background on the item I clicked but it doesn't navigate to the page. Makes the app unusable 

Zander Göpfert · · Boulder County, CO · Joined Jun 2016 · Points: 199

Hi Jeffrey, if you haven't already, please check the Google Play Store in case there's an update. From there, if you haven't, make sure to log into your account in the app and download any state-level areas that you want to search in. Please follow up if those steps don't help. 

Jeffrey P · · Seattle, WA · Joined Apr 2019 · Points: 22

No updates available, version 25.3.0 (Build 176)

video of bug

Zander Göpfert · · Boulder County, CO · Joined Jun 2016 · Points: 199

Thanks, Jeff. Digging into it. 

Jason Anderson · · Boulder · Joined Jul 2005 · Points: 237

Are you able to view that area by tapping Washington on the bottom of the homescreen, All Areas, etc.?

It's possible the app had an issue with the last data update.  Try removing Washington by tapping Manage Areas at the bottom of the homescreen, Edit, trash can, Done.  Then install it again.

Jeffrey P · · Seattle, WA · Joined Apr 2019 · Points: 22

Yes I can access areas through Washington all areas

Guideline #1: Don't be a jerk.

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