GriGri2 Recall. first five digits of the serial number between 10326 and 11136

Petzl has discovered that exerting excessive force on the fully extended handle of the GRIGRI 2 can cause internal damage, such that the GRIGRI 2 handle may become stuck in the open position.

When the handle is stuck in this position the assisted braking function is disabled. A damaged GRIGRI 2 in this configuration will function similarly to a manual belay device (e.g. tube style device).

If you possess a GRIGRI 2 (D14 2O, D14 2G, D14 2B) with the first five digits of the serial number between 10326 and 11136 thanks to contact by email your local Petzl distributor with your complete postal address in order to initiate an exchange.

petzl.com/en/page/recall-re… (Eds. Thanks, Jake!)

The link listed above is broken.

Petzl's whole site is a bit farked right now.. i think they overloaded the servers with this one.

the text above the link is copied directly from the site so most of the info is there.

Once their site gets back online i'm sure there will be an email address or form to fill out.

The link I eventually found is:
petzl.com/en/page/recall-re…

But that now gives an error.
I found it by going to:
petzl.com/en/outdoor

But that link does not load now.

Essentially they say:
Contact Petzl America in one of two ways:
- By phone: 1 (800) 932-2978 (toll free)
- By email: grigri2recall@petzl.com

I just emailed them as mine appears to be in the recall batch.

Anyone heard back from Petzl via email? I sent my info in to both of the listed emails and haven't got a response. I assume they're swamped of course...

Darn it, I finally break down and buy a GriGri after using an ATC for years, and then there's a recall less than a week after I purchase it... Haha. And to top it off, my GriGri is *almost* not in the recall range. Only 26 numbers off...

*Edit*
Just called in and was on hold for less than 5 minutes. Not bad at all. They said the turn around time is 2 days, plus shipping time.

I called them and they answered the phone with 5 mins. They gave me the shipping info and a RMA number. Quick and Easy.

Goes straight to voice mail now. Also emailed them last night - no response yet.

Never been a huge Petzl fan; this certainly won't change my opinion.

UPS just delivered my replacement GriGri 2.

To my eyes, looks just the same as the recalled one. Same color.

Petzl posted the recall on Monday June 20th
I shipped mine back on Tuesday June 21st
I received my replacement on Monday June 27th
Great response to the recall

Thanks Petzl

Brandt

Climbing with "mechanical advantage" devices are not always advantageous or safer. What is wrong with the ATC? If you and/or your partner are paying attention to the job as belayer than everything can and will be great!

shine18 wrote:Climbing with "mechanical advantage" devices are not always advantageous or safer. What is wrong with the ATC? If you and/or your partner are paying attention to the job as belayer than everything can and will be great!

I use mine to self-belay while route setting. Huge advantage over other devices and methods.

shine18 wrote:Climbing with "mechanical advantage" devices are not always advantageous or safer. What is wrong with the ATC? If you and/or your partner are paying attention to the job as belayer than everything can and will be great!

Frankly, how can they not be safer?

Here is my rationale, If a Gri-Gri 1 or 2 was to lock open or fail then you simply have a tube style belay device, there will be no assisted braking = ATC. Yet when they don't fail, you have that added safety feature.

Keith H. North wrote: Frankly, how can they not be safer? Here is my rationale, If a Gri-Gri 1 or 2 was to lock open or fail then you simply have a tube style belay device, there will be no assisted braking = ATC. Yet when they don't fail, you have that added safety feature.

I use mine all of the time for route setting 1x-3x a week.

Clip one end of the rope to two bolts with draws that have lockers on both ends (1 figure 8 and one with a clove hitch). Then I TR the route on a GriGri. I got in the habbit of tying backup knots and then clipping them to my belay loop as i climbed and set routes!! Started that after i slid down a rope about 5' on a grigri before it locked up, it was one of those slow falls.

Most of the time i am daisy chained to the wall to stop myself from swinging around while setting aswell.

I also received my new GriGri 2 in the mail today. Was gone for maybe 5 or 6 days. Not bad at all. Gotta give Petzl props for handling a messy situation with class.