I sent in my tower 47 for repair and support from MR has been amazing.
Unfuckingfortunately I had to move and somehow lost the insert that sits in the zippered compartment in the main body of the pack.
I tried to get a replacement from MR and sent a pic of the place where the insert is located, but they sent the wrong part.
I really wanna make sure I get the right part cause have a trip coming up this month so hoping someone can send a pic of the insert. it’s rectangular, relatively stiff, and iirc there’s like stiffer ‘rods’ or something that run along both of the longer sides.