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Deleting uploaded photos

Original Post
Christian Kiefer · · Colfax, CA · Joined Feb 2021 · Points: 303

Hey so I know how to get to "My Contributions"; however, when I click on a photo, I just get "LOADING..." forever and it never actually loads. I've got a new dry tooling crag I've been developing and some of the photos need replaced.

I've tried different browers and restarting my computer, etc. Still get the Loading... screen.

Help?

Christian

Philipp Arndt · · Munich, DE · Joined Aug 2017 · Points: 969

I have the same issue. For reference here's a route where this is a problem: https://www.mountainproject.com/route/126510376/battle-of-urushiol
(also doesn't seem to be working for other people to load the photos)

Zander Göpfert · · Boulder County, CO · Joined Jun 2016 · Points: 199

Hey Christian and Philipp,

Thanks for flagging this. I'm seeing this, too, and some other strange behavior with photos that do load correctly (flashes grey loading box), like the ones at the bottom of Christian's Shared Photos list: https://www.mountainproject.com/user/201033744/christian-kiefer/photos 

We'll take a look and try to get this fixed asap.

Christian Kiefer · · Colfax, CA · Joined Feb 2021 · Points: 303

Hi Zander & Philipp:

Yeah I can't load Philipp's at Urushiol either. Weird. Still can't load (and delete or edit) my pics.

Christian

Michael Sandler · · Unknown Hometown · Joined Mar 2020 · Points: 28

BTW -- still having this issue as of Sept 4 2024

Zander Göpfert · · Boulder County, CO · Joined Jun 2016 · Points: 199

Thanks, Michael. We're still working on it. Sorry for the inconvenience in the meantime. 

Prav C · · Arvada, CO · Joined Sep 2019 · Points: 124

FYI, I am also encountering this issue on photos uploaded to routes I added.

Michael Sandler · · Unknown Hometown · Joined Mar 2020 · Points: 28

Yep, still around as of Nov 20 (also, says '0 views' even though an adjacent route has 294)

Zander Göpfert · · Boulder County, CO · Joined Jun 2016 · Points: 199

Still working on it. I was told something along the lines of, "this is a house of cards." So without getting into details, it's a complex issue that we're trying to solve at the root. Sorry for the inconvenience in the meantime.  

Zander Göpfert · · Boulder County, CO · Joined Jun 2016 · Points: 199

A fix went live for this today, hoping you're able to load and delete photos as normal. If not, please post examples here and I'd be happy to try to help. 

Prav C · · Arvada, CO · Joined Sep 2019 · Points: 124

I just deleted a few duplicate photos that couldn't load before. They all opened as expected. The text description of the location above the photo looks a little wonky ("All Locations > Problem Name > Problem Name") but at least the photos open now! 

Philipp Arndt · · Munich, DE · Joined Aug 2017 · Points: 969

Thanks! The photos for load but same issue with the location of the photos, just that it shows the route name a couple more times   

Zander Göpfert · · Boulder County, CO · Joined Jun 2016 · Points: 199

Got it. That looks like an issue with the parent area, which we're getting a fix out for today. There might be some older photos that we need to manually fix but any new content/photos should be working as normal. 

Guideline #1: Don't be a jerk.

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