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Webpage & App differ ?

Original Post
Donno · · Unknown Hometown · Joined Mar 2003 · Points: 855

Can someone explain why the webpage & app differ? Are they not presenting the same database?

Ken Tubbs · · Eugene, OR · Joined Sep 2018 · Points: 1

I think the app works off the downloaded database. Try updating (Manage Areas) and then see if you still see a difference.

Zander Göpfert · · Boulder County, CO · Joined Jun 2016 · Points: 229

If you have specific examples, happy to take a look. The area data within the app (that Ken references above) is updated weekly with newly-added content from the website. Effectively a delayed version of the same database, with some exceptions. 

Generally speaking, the web version accesses everything and allows for full search and filtering and contributing new or updated info. The app is a paired down, read-only version with the ability to record some basic info like ticks, to-dos, and ratings. 

Donno · · Unknown Hometown · Joined Mar 2003 · Points: 855

OK, so the area data on the app is 1 week behind the website area data, correct?

Zander Göpfert · · Boulder County, CO · Joined Jun 2016 · Points: 229

That's the goal. Depending on the type of content (e.g. photo vs. new route vs. new area) it can take longer. I'd say if something has taken more than 3 weeks to get into the app, it's worth investigating. 

Donno · · Unknown Hometown · Joined Mar 2003 · Points: 855

OK, thanks. How about the elves reviewing the user updates? Does that happen on a fixed schedule or no?

Zander Göpfert · · Boulder County, CO · Joined Jun 2016 · Points: 229

No fixed schedule. Admins are volunteers so they do their best to review things regularly. If anything is time sensitive, you can send an admin a direct message to raise the priority or reach out to me and I can try to help (zander@mountainproject.com).  

Guideline #1: Don't be a jerk.

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