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Mike D
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Mar 4, 2018
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Colorado
· Joined Aug 2014
· Points: 85
I logged out of my account in the app. When I logged back in, my to-do list was empty. I have the full list still on the web site. Is there a way to sync my list to the app???
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Nick Wilder
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Mar 4, 2018
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Boulder, CO
· Joined Jan 2005
· Points: 4,098
It should sync automatically, but might take a few minutes. It's also possible you're logged in to two accounts (perhaps once via Facebook and once via email/password)?
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Mike D
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Mar 5, 2018
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Colorado
· Joined Aug 2014
· Points: 85
Thx for the reply. The to-do list still not synced. Empty. I’m logged in using email and pwd on each. I think I had this problem once before. I basically can’t logout from the app or I will lose them all. The tick list is synced just fine tho. I’m using an iPhone. Btw, I already tried uninstalling and reinstalling the app. Still no todo list.
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Nick Wilder
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Mar 5, 2018
·
Boulder, CO
· Joined Jan 2005
· Points: 4,098
Thanks for the update Mike. I'll spend some time in the next few days logging in to your account and trying to reproduce the problem so I can fix it.
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Nick Wilder
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Mar 8, 2018
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Boulder, CO
· Joined Jan 2005
· Points: 4,098
Hey Mike, I sent you email and haven't heard back. Perhaps this isn't an issue anymore? When I test your account it's working fine for me.
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Mike D
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Mar 9, 2018
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Colorado
· Joined Aug 2014
· Points: 85
Hi Nick, I responded to your email tonight. Thx!
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Andrew Poet
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Dec 26, 2018
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Central AZ
· Joined Oct 2015
· Points: 161
I am having the same issue. My to-do list on the website will not sync to my phone (but ticks are working fine). I am logged in to the same account on both. I am using wifi and have logged in/out already.
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Andy B
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Feb 25, 2019
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TooSun
· Joined Mar 2006
· Points: 736
Bump. Todos not syncing to reinstallation of app. Ticks are fine. Anyone figure this out?
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Mike D
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Feb 25, 2019
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Colorado
· Joined Aug 2014
· Points: 85
Andy, I just checked my app. I added a To-Do from the web site and then added a different To-Do from the app. In each case, they synced to the other platform immediately. I did need to close and reopen the app on my phone.
I'm using an iphone and app version 4.1.5 (build 366) Nov 5 2018
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Mike D
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Feb 25, 2019
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Colorado
· Joined Aug 2014
· Points: 85
Btw, I'm not sure if Nick is still the guy to contact, but he was very helpful. Perhaps touch base with him if you're still having issues.
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