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Something to replace my Pinks?

Jay Anderson · · Cupertino, CA · Joined May 2018 · Points: 0

Update:  I really can't recommend that people do business with UP.  I've tried to support and promote them, but they just can't run the business.  Customer service is non-existent, you pay both ways for exchanges, refunds take forever.  Sizing between models is all over the place which leads to massive fees for shipping shoes both directions.  I finally gave up trying to get something besides UPLace to fit.  Probably ate $100 in shipping fees and haven't received a refund weeks after giving up and shipping the last (tiny) pair back.  I'm done with UP.

John Clark · · Sierras · Joined Mar 2016 · Points: 1,408

Odd, I have recieved pretty immediate feedback to inquiries with UP. Just sent  in 6 pairs of shoes for resole, so I’m hoping my experience stays positive.

Guideline #1: Don't be a jerk.

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