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No response from Fixe Hardware support

Benjamin Chapman · · Small Town, USA · Joined Jan 2007 · Points: 19,658

Thanks for the update, Greg.

Kevin Mokracek · · Burbank · Joined Apr 2012 · Points: 363
Greg Barnes wrote:

Powers stopped making the 5-piece in carbon steel, it is only made in stainless steel. The new bolt (Power-bolt+) should not be called a 5-piece. It has a smaller bolt core (1/4" instead of 5/16") and is half the strength of the tried-and-true 5-piece (Power-bolt+ is around 4000 lbs shear vs nearly 8000 lbs for the 5-piece aka Power-bolt). The 3/8" size is marginal on strength and really should not be used for climbing at all (just like 3/8" Powers Lok-bolts and plenty of other manufacturer's 3/8" sleeve bolts). Also the torque specs have changed, actually if you follow the link to the Powers site and check out the guide torque it is 20 for the 3/8" and 40 for the 1/2".

Greg,

What bolt are you recommending now?  What is your opinion of the 3/8 wedge in dry desert environments?

Greg Barnes · · American Safe Climbing Asso… · Joined Apr 2006 · Points: 2,212

Stainless steel only.

Stud bolts are marginal in medium/softer rock, so it depends on the rock.

With the new spinning techniques, stud bolts are more removable than in the past - still the ASCA stopped using them 15+ years ago since they are not easily removed. Having said that I'd much rather that people place good quality stainless stud bolts than any non-stainless bolt (assuming the rock quality is good enough, at some point you have to move to something with great expansion like a 5-piece, and then if the rock gets really soft then nothing will last except long glue-ins).

FIXE hardware · · Unknown Hometown · Joined May 2017 · Points: 0

As the US distributor FIXEhardware is dedicated to providing warranty service for all US customers.

If you believe you have a warranty issue, please follow our procedure found on our warranty page at: http://www.fixehardware.com/shop/warranty.

WE must inspect all products in question. The warranty form and the product must be submitted for inspection and review. Again the form, return address and complete instructions are on the FIXEhardware warranty procedure page.

Once we receive the product it will be inspected and the form reviewed after which you will be contacted.
This process can take time depending on where it is sent from and our current work load.

For more details, this page is also available on every page in the footer links.

FIXEhardware

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Maintenance for Classic Aliens
Use & Placement Instructions

Ray Pinpillage · · West Egg · Joined Jul 2010 · Points: 180
Kevin Daniels aka KD wrote:

kevin

A call center in India would piss off less people than you. 

Guideline #1: Don't be a jerk.

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