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Can't download Canada on my iPhone
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Jul 2, 2016
I get a message every time that says Untar Error: Unrecognized archive format.
Help?
I haven't had any trouble downloading European countries or other areas.
Mark Hammond
From Eldorado Springs, CO
Joined Oct 17, 2006
187 points
Administrator
Jul 5, 2016
I just checked Canada, and its working for me. Can you try again and see if it works now? If not, please let me know your iPhone model and OS Version and I'll troubleshoot further.

Thanks!
Sam Vanderhyden
From Berkeley, CA
Joined Mar 24, 2010
15 points
Jul 5, 2016
Sam,

Thanks for the reply and offer to help.
I have an iphone 6 and just downloaded the lastest iOS in case that was the problem. I now have iOS 9.3.2
Still getting the same error message.
I also tried getting ten sleep to see if Canada was the only problem. Same error message for ten sleep.
Thoughts?
Mark Hammond
From Eldorado Springs, CO
Joined Oct 17, 2006
187 points
Jul 5, 2016
Same issue here. iPhone 6 with iOS 8.1. No area will complete download. the schmuck
From Albuquerque, NM
Joined Feb 6, 2012
208 points
Administrator
Jul 7, 2016
Hmm...I've been trying with a variety of devices and its working fine. Can you verify that you some free space on your device?

One other thing I'm curious about - if you delete the app and re-install, does it still give the error when you try to install Canada?

Sorry for the continued issues...
Sam Vanderhyden
From Berkeley, CA
Joined Mar 24, 2010
15 points
Jul 7, 2016
Yes I have lots of available storage.
I assume if I delete the app I will need to reload all of my areas. Is that correct?
I would hate to then have no areas if I continue to have the problem (which it looks like someone else has).
Mark Hammond
From Eldorado Springs, CO
Joined Oct 17, 2006
187 points
Jul 7, 2016
Update: It works fine after deleting the app and reloading. Mark Hammond
From Eldorado Springs, CO
Joined Oct 17, 2006
187 points


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