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Bentgate in Golden in hiring!
Submitted By: John McNamee on Sep 21, 2006

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We are still looking for some good people to round out our staff as we start into the busy ski/holiday season. Keep in mind that along with great discounts and the guarantee of every Saturday off, you will have a chance to demo any of the skis we carry. In fact we would be disappointed if you don't try out a bunch of skis during the season.

Now don't you want a job where you can show up a few minutes late in stinky Capilene and ski pants and your boss doesn't yell "Where were you?", instead he asks "Dude, where did you go? What were the conditions? Cool, lets see if someone can switch shifts with you tomorrow so you can show me."?

Web/Phone Customer Service – Full Time/Part Time



Qualifications:
• Previous customer service/retail experience required
• Previous outdoor retail experience preferred
• Previous phone customer service experience preferred
• Previous shipping/receiving experience preferred
• Extensive experience with climbing, backpacking and backcountry skiing equipment and clothing required
• Computer experience/literacy required - e-mail, web browsing, MS Office

Job Description:
This is your basic answering customer e-mails/phone calls, taking phone orders, and shipping packages job. The difference is that you must have a solid knowledge of most of the products we sell and be able to learn the rest quickly. Our web/mail order business is growing rapidly - based on a reputation for knowledgeable, friendly customer service. We don't expect you to know everything, but we do expect you to learn quickly and use the resources available.

A good candidate for this job must be self motivated, able to think on their feet, multi-task constantly, and handle a bit of chaos on occasion. On a typical day you might find yourself picking orders, tracking down a lost package, selling a pair of tele skis to a customer 2000 miles away and fielding phone calls/e-mails from an upset customer. Keep in mind that on many days you are doing 2 or 3 of those things at one time! While there are occasional lulls in the number of orders, the web/mail order department is one of the most consistently busy parts of our company. If you like to keep busy, this is the job for you.

Equally as important as the attributes listed above are a good sense of humor, flexibility, and an open mind. Bent Gate is a small business and we all work hard together and most of us play hard together as well. A solid knowledge of products we sell will get you in the door, but having the work ethic and personality to fit in with our team is what will keep you here.

Hours:
To Be Determined (Flexibility a Must)

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Sales Floor Staff - Full Time/Part Time



Qualifications:
• Previous customer service/retail experience required
• Previous outdoor retail experience preferred
• Extensive experience with climbing, backpacking and backcountry skiing equipment and clothing required
• Computer experience/literacy required - e-mail, web browsing, MS Office

Job Description:
This is your basic outdoor shop sales staff job, but we are not your typical outdoor shop. Bent Gate has built a reputation for carrying nothing but the best technical products and having a knowledgeable, friendly staff. We expect everyone on our staff to have a solid knowledge of most of the products we sell. We don't expect you to know everything, but we do expect you to learn quickly and use the resources available. Our current staff ranges from a student working their first outdoor retail job to a well known local climbing guide/author with decades of experience.

A good candidate for this job must be self motivated, able to think on their feet, multi-task constantly, and handle a bit of chaos on occasion. On a typical day you might find yourself spending 2 hours outfitting a customer for a mountaineering expedition, fitting someone with their first pair of climbing shoes, setting up a new display rack, custom molding a pair of tele boots and fielding questions about the best mountain bike trail in the area. Keep in mind that on some days you are doing 2 or 3 of those things at one time! The hardest part of this job is when business slows down. If you are the kind of person who is motivated to go looking for tasks to do at these times then this is the job for you.

Equally as important as the attributes listed above are a good sense of humor, flexibility, and an open mind. Bent Gate is a small business and we all work hard together and most of us play hard together as well. A solid knowledge of products we sell will get you in the door, but having the work ethic and personality to fit in with our team is what will keep you here.

Hours:
To Be Determined (Flexibility a Must)

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For more information contact dan@bentgate.com or call the shop at 303-271-9382 and talk to one of our managers (Steve P., Dan, or Greg A.)

Click here to download an application.

Please drop off your completed application and resume at our retail store or fax them to (303) 271-3980. The other option is to e-mail your resume along with a cover letter that answers the questions from the application to dan@bentgate.com

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