Help Center

Our philosophy at Mountain Project has always been to work in the community’s best interest and in a way that allows users to have the best climbing experience. This involves maintaining the integrity of climbing-related data such as route names and descriptive text sections.

After route and area pages become popular and interconnected on the site, other climbers contribute to and interact with the pages you first created. The climbing community, as well as the functionality of the site and app, are thus dependent on your pages continuing to exist with as much accurate data available as possible.

The loss of route names and descriptive text removes a user’s ability to search for, access, identify, and distinguish between routes, making for a difficult experience. We understand that you may not agree with our policies, but damaging data or intentionally disrupting the user experience is not tolerated. Extreme cases of damaging data or disrupting the user experience can result in the disabling of a user’s account.

Damaging data or intentionally disrupting the user experience can include, but is not limited to, the reduction or removal of accurate data or content associated with routes or areas that otherwise meets our Terms of Service and intentionally adding bad or inaccurate data like ratings. In cases where accurate data or content associated with routes or areas is flagged by the community and has been determined to not meet the guidelines, reduction or removal is allowed.

Though the climbing of buildings, walls, and artificial structures is a subculture of climbing and has been shared on Mountain Project (MP) in the past, MP does not promote or condone trespassing on or the destruction of private property. As such, content related to buildering or urban climbing will not be approved without clear proof or indication that climbing is an allowed activity by the property owner or land manager.

The Mountain Project forum is an important resource and space for the climbing community and has relied on community-led flagging and Guideline #1 (Don't be a jerk) to keep it healthy, inviting, and useful. Mountain Project users flag unwelcome activity and it is reviewed using the longstanding guidelines detailed below:

Rules of Communication:

• Respect - please treat people with respect and use proper gender pronouns. Everyone here is expected to be respectful and considerate of others, including their ethnicity, sex, gender expression, sexual orientation, relationship type, socioeconomic background, religion, political affiliation, nationality, body type, age, size, and ability.
• Personal problems - If you have a problem with someone, do not post publicly about it. This is a place to talk about climbing not personal issues or unrelated topics. If you feel threatened or unsafe, please contact Mountain Project. This is a place for our community to discuss climbing - not personal attacks.
• Language - If your post contains content that may potentially trigger someone (e.g. rape, abuse, violence, etc.), state a clear trigger warning at the beginning of your post.

Not Tolerated:

• No hate speech - Be kind to each other. Don’t insult or put down other members. Remember that sexist, racist, and other exclusionary jokes, comments, or imagery will not be tolerated.
• No sexually explicit or violent material.
• No bullying - there is a difference in offering someone knowledge/advice and making them feel stupid.
• No repeated harassment of others - if someone asks you to stop, then stop. Hate slurs of all kinds will not be tolerated.
• Flame wars and trolling are specific activities that run counter to the spirit of the forum and may be removed. In general, these are defined as 1.) flame wars - back and forth exchanges characterized by disrespectful communication and/or personal attacks, and 2.) trolling - posting in bad faith with the primary intent of sowing discord or provoking a negative response.