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Cookie Policy won't go away


Original Post
KayJ · · Oregon · Joined May 2012 · Points: 65

recenty your cookie policy appears everytime i load  mountain project or any new page on MP or use the backpage. i hit the close option but it always returns each time I load any page. very frustrating to read the site. I don't understand how to stop this or if it is something on my Android.  I don't have this issue on other websites that initially display their cookie policy.

Lena chita · · OH · Joined Mar 2011 · Points: 1,030

I started getting the same on iPhone. I was wondering if this was due to traveling in EU, bc they have new internet privacy rules that went into effect a couple of months ago, but it is freaking annoying! Make it stop! I don’t want to see it every time I open a post or route. 

Bryan · · Minneapolis, MN · Joined Apr 2015 · Points: 351

Same here, makes mobile browsing super annoying. I know it's a free app now and I don't like complaining about free stuff but hopefully something can be done about it.

KayJ · · Oregon · Joined May 2012 · Points: 65
  • I am not using app, this is on the regular website on my Android.  Is it on the app too?Yes it may have started when I was in EU as I was there for a few months  recently but I can't recall if I began here or there, (been back two weeks) but it's terrible . Yes other websites display the cookie info, especially EU sites, and you agree or disagree and it goes away. This site just displays it continuously on every page even when you close it. Maybe it needs an option to agree to it coded. Please make it stop it or I will have to stop using MP!!
Marc Squiddo · · Mountain View, CA · Joined Jul 2008 · Points: 15

Same on any iOS device. Haaaalp

Daniel Joder · · Barcelona, Spain · Joined Nov 2015 · Points: 0

Same on my iPhone 6. I’m based in Europe if that makes any difference. Yes, it is very annoying. 

Nick Wilder · · Boulder, CO · Joined Jan 2005 · Points: 3,436

I could never reproduce it myself, but I did find suspicious circumstances that I've updated.

There is a good chance you have to log out and log back in (which clears all your cookies) before this will be fixed for you.  Please let me know if it's fixed!  Thanks.

Marc Squiddo · · Mountain View, CA · Joined Jul 2008 · Points: 15
Nick Wilder wrote: I could never reproduce it myself, but I did find suspicious circumstances that I've updated.

There is a good chance you have to log out and log back in (which clears all your cookies) before this will be fixed for you.  Please let me know if it's fixed!  Thanks.

Nick that seemed to resolve it thanks!!

Lena chita · · OH · Joined Mar 2011 · Points: 1,030

I have just logged out and logged back in on my iPhone. I’m still getting the cookie policy banner at the bottom of each and every thing I click on

Nick Wilder · · Boulder, CO · Joined Jan 2005 · Points: 3,436

Lena, have you clicked “Accept”?  Thanks for the updates!

Marc Squiddo · · Mountain View, CA · Joined Jul 2008 · Points: 15

Btw both tablet (ipad) and phone

Bryan · · Minneapolis, MN · Joined Apr 2015 · Points: 351

Nick, logged out and in, rebooted app, still getting cookie pop up. Don't see a place to accept, just get the statements saying you use cookies - clicked on the link and read the policy and don't see a place to accept, nor on the initial pop up.

iPhone, was using a vpn, turned off and still happened.

Lena chita · · OH · Joined Mar 2011 · Points: 1,030
Nick Wilder wrote: Lena, have you clicked “Accept”?  Thanks for the updates!

I don’t see a place to “accept”. Only an x in the corner to close the banner. 


Here is the screenshot:

Edited to add: I have clicked x in the past, and Aldo opened the cookie policy link, hoping to find a solution there...
Nick Wilder · · Boulder, CO · Joined Jan 2005 · Points: 3,436

Brian and Lena, after logging out and back in, click the X to close the cookie message. After that, hopefully it does not appear on subsequent pages you open. 

Bryan · · Minneapolis, MN · Joined Apr 2015 · Points: 351

Sorry nick, no dice. Did that twice and still getting pop up. I can take a video of me doing that and send it to you if that helps at all.

Lena chita · · OH · Joined Mar 2011 · Points: 1,030
Bryan wrote: Sorry nick, no dice. Did that twice and still getting pop up. I can take a video of me doing that and send it to you if that helps at all.

Yup, same with me.

Nick Wilder · · Boulder, CO · Joined Jan 2005 · Points: 3,436

Oof, fixed for some folks but not others... I made further changes - let me know if it every helps.  To be clear, you first have to click the "X" on the cookie message, and then future pages should NOT show the message.

Lena chita · · OH · Joined Mar 2011 · Points: 1,030
Nick Wilder wrote: Oof, fixed for some folks but not others... I made further changes - let me know if it every helps.  To be clear, you first have to click the "X" on the cookie message, and then future pages should NOT show the message.

Tried it again, still not working. 


To be clear: I logged out just now. Logged back in. Got the cookie policy notices when I clicked on “forums”. 
Clicked x, the banner went away.Clicked on “latest forum posts”, the banner came back. Clicked x, the banner went away.Clicked on this thread, the banner came back. Clicked x, it went away... 

Posted, got the banner back, clicked to close it. 
noticed typo, clicked on my post again, got the banner back on the editing page... 
and so on. 
KayJ · · Oregon · Joined May 2012 · Points: 65

I was able to log out and log back in today and no cookie message on my Android.... yeah!  
hope it stays away.   but yes in the past there was no way to "accept" just the x box to close like others mentioned but it never closed!

Guideline #1: Don't be a jerk.

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