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Can't down load photos

Original Post
Rude Boy · · San Francisco, CA · Joined Apr 2012 · Points: 835

For some reason the new version of the app does not download photos. I have option to download, select download, it says that I downloaded the photos but when I open an area or route the photos are not there. Please fix

James Hicks · · Grand Junction, CO · Joined May 2012 · Points: 123

In this order... Log out, delete app, reinstall app, log back in. That seems to fix it.

Rude Boy · · San Francisco, CA · Joined Apr 2012 · Points: 835

Ok followed these instructions exactly but didn't work. But on top of this I then logged out, closed app, opened app, logged back in. Seems to work now. I can see downloaded photos. I can also see tick list now which previously I couldn't. 

Wendy Williams · · Boyce, VA · Joined Jun 2014 · Points: 5

Same thing happens to me, but only in airplane mode on the iPhone. I deleted the app and reinstalled as instructed. It worked until I quit the app. Then back to not showing the pics in airplane mode. Been happening since day one. I give up. 

Guideline #1: Don't be a jerk.

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