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Download error occured


Original Post
Thomas Beck · · Las Vegas, Nevada · Joined Feb 2006 · Points: 1,040

While trying to download Southern Sierra.  Get message download error occurred.  Tap to retry.  Doing so I get same error message.  This error is repeated for Red Rocks and Mt. Charleston.  Fresh today download of Mt. Project onto my Moto G 3rd Gen.

When I backed out of the download MP crashed

Thomas Beck · · Las Vegas, Nevada · Joined Feb 2006 · Points: 1,040

Tried again4/25.  Same error message.  Download error occurred.  Tap to retry

Nick Wilder · · The Bubble · Joined Jan 2005 · Points: 2,398

Sorry about this.  Not sure what's happening but we're in deep building a totally new version of the app.  iOS will be released in 1-2 weeks and Android about 8 weeks later.

Kelly Gilliland · · Dallas, Texas · Joined Jun 2014 · Points: 0

Still getting error with app update 5/14/17

Nick Wilder · · The Bubble · Joined Jan 2005 · Points: 2,398
Kelly Gilliland wrote:

Still getting error with app update 5/14/17

Can you tell me some details:

  1. What version of the app (click "About" at the bottom of the home screen)?
  2. What area are you downloading?
  3. How much free space on your device?

Thanks

qixuan Li · · Unknown Hometown · Joined Aug 2017 · Points: 0

Also have same problem when downloading the Thailand & Taiwan .

My iOS is  10.3.3

App ver. Is 4.0.2

Guideline #1: Don't be a jerk.

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