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Hello MP'ers, I have had a BD Cliff Cabana ledge for a number of years. I don't use it often, but when I do I feel like I am wrestling a bear. I also can't get the spreader bar onto the ledge. I have watched countless videos of people setting-up their ledges with no problems. I emailed BD to ask if I have a defective ledge but haven't heard back from them. Anyone have insights into this topic, recommendations? Thanks!