Can't download Canada on my iPhone


Original Post
Mark Hammond · · Eldorado Springs, CO · Joined Oct 2006 · Points: 190

I get a message every time that says Untar Error: Unrecognized archive format.
Help?
I haven't had any trouble downloading European countries or other areas.

Sam Vanderhyden · · Berkeley, CA · Joined Mar 2010 · Points: 0

I just checked Canada, and its working for me. Can you try again and see if it works now? If not, please let me know your iPhone model and OS Version and I'll troubleshoot further.

Thanks!

Mark Hammond · · Eldorado Springs, CO · Joined Oct 2006 · Points: 190

Sam,

Thanks for the reply and offer to help.
I have an iphone 6 and just downloaded the lastest iOS in case that was the problem. I now have iOS 9.3.2
Still getting the same error message.
I also tried getting ten sleep to see if Canada was the only problem. Same error message for ten sleep.
Thoughts?

the schmuck · · Albuquerque, NM · Joined Feb 2012 · Points: 110

Same issue here. iPhone 6 with iOS 8.1. No area will complete download.

Sam Vanderhyden · · Berkeley, CA · Joined Mar 2010 · Points: 0

Hmm...I've been trying with a variety of devices and its working fine. Can you verify that you some free space on your device?

One other thing I'm curious about - if you delete the app and re-install, does it still give the error when you try to install Canada?

Sorry for the continued issues...

Mark Hammond · · Eldorado Springs, CO · Joined Oct 2006 · Points: 190

Yes I have lots of available storage.
I assume if I delete the app I will need to reload all of my areas. Is that correct?
I would hate to then have no areas if I continue to have the problem (which it looks like someone else has).

Mark Hammond · · Eldorado Springs, CO · Joined Oct 2006 · Points: 190

Update: It works fine after deleting the app and reloading.

Guideline #1: Don't be a jerk.

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