Can't change account settings


Original Post
Brian · Nov 10, 2015 · North Kingstown, RI · Joined Sep 2001 · Points: 465
If I try to change my account settings I get the following message. I only have one account. Is this a bug?

There is already a user for email address (my-email-address)@gmail.com.
Perhaps you should login instead?
We can email you password if you lost it.
Note you can only have one account per person or email address.

Nick Wilder · Nov 10, 2015 · The Bubble · Joined Jan 2005 · Points: 1,536
Just to confirm, this happens when you click your name in the top right corner of the web site and then click "Account"?

Brian · Nov 10, 2015 · North Kingstown, RI · Joined Sep 2001 · Points: 465
Nick Wilder wrote:Just to confirm, this happens when you click your name in the top right corner of the web site and then click "Account"?
Yes

Legs Magillicutty · Jan 4, 2017 · Littleton · Joined May 2002 · Points: 395
What is the solution to this? I am trying to change my E-mail address and am having the same issue. Thanks!

Nick Wilder · Jan 4, 2017 · The Bubble · Joined Jan 2005 · Points: 1,536
Legs Magillicutty wrote:What is the solution to this? I am trying to change my E-mail address and am having the same issue. Thanks!
We must already have an email address for the new one you're changing it to. You can PM me your new email address and I can fix it up.

Guideline #1: Don't be a jerk.

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