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Gear X Thank You


Original Post
mattnorville Norv · · Unknown Hometown · Joined Oct 2007 · Points: 90

I purchased the old style friends from GearX last night on a closeout sale. I was hesitant at first because I am leaving for JTree in about 2 weeks and wanted to make sure I had the gear before I made the move. I wrote my concerns in the comments and picked the standard 10 day shipping. I just received a phone call from GearX confirming my order and promising it will be here in time. Their personal service really made my day and just thought I would share it with you all.

Short version= GearX +1

by the way the Wild Country Tech Friends are 25% off

Matt N · · Santa Barbara, CA · Joined Oct 2010 · Points: 287

I purchased from them back in May and got an even sweeter deal on the Tech Friends (Memorial Day savings on top of closeout prices), and agree that they provide great customer service whether over the phone or through email.
I'm still surprised that the Tech Friends haven't sold out - great deal on the 3 & 4 piece sets. I'm thinking they might drop the price further for a holiday sale this year and finally get rid of the 'old' Friends.

mattnorville Norv · · Unknown Hometown · Joined Oct 2007 · Points: 90

Yeah, I have never used a friend, but I figured three cams (needed the third for free shipping) wouldn't be a bad gear choice for some extras. I'm looking forward to placing them

Ryan Williams · · London (sort of) · Joined May 2009 · Points: 1,280

Friends are excellent. Heliums are 15% off on gearX btw.

Rick18 · · Unknown Hometown · Joined Aug 2010 · Points: 10

I live in Burlington -- GearX is Outdoor Gear Exchange. An awesome gear shop. Great, no BS service. Bought tons of gear there, never had a single problem.

bobmirko · · Unknown Hometown · Joined May 2010 · Points: 105

+1 for GearX Service and shop!

Josh Brown · · Unknown Hometown · Joined Apr 2008 · Points: 20

Yeah, I drive over to VT just to go to Gear X. They are super friendly and have a great selection. They also have a ton of consigned gear and clothes as well. They were even really understanding when I brought back some climbing shoes simply because I'd had too many pints at American Flatbread before I tried them on and didn't realize they didn't fit well.

Ricky A. Myers · · Unknown Hometown · Joined Nov 2011 · Points: 0
Josh Brown wrote:Yeah, I drive over to VT just to go to Gear X. They are super friendly and have a great selection. They also have a ton of consigned gear and clothes as well. They were even really understanding when I brought back some climbing shoes simply because I'd had too many pints at American Flatbread before I tried them on and didn't realize they didn't fit well.
I can't agree more. I started loving their shop when I went there when I was just starting mountain climbing and they are really helpful.
Douglas Wheeler · · Jackson WY · Joined Apr 2011 · Points: 15

Gear-x

I live in the Northeast. No matter what I order or what shipping I choose I get my order the next Day if I order really early, or 2 days if I order late. Always helpful and if your in the area Head to the shop. They are always helpful and friendly.

Chris Graham · · Bartlett, NH · Joined Jun 2008 · Points: 475

+1 for GearX as well!

Sam Stephens · · Unknown Hometown · Joined Jan 2010 · Points: 1,020

+1 for Gear X from me too, they've always been great to deal with and little personal touches have always been appreciated.

Mark Wyss · · Denver, CO · Joined Jan 2001 · Points: 255

Never used GearX before, but thats good to know. I mainly stick to Moosejaw cause of the points and they have always treated me well. I bought a rope recently and decided to buy it from Alpenglow cause the deal on it could not be beat. Problem was it took me one month to get the damn thing. Next time I decide to try something new, I'll check out GearX.

Guideline #1: Don't be a jerk.

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