Ian Stewart wrote:
Another reason to hate REI: they ship orders using UPS, and require a signature at time of delivery. I ordered something during the sale a couple weeks back and they tried to deliver it Thursday, Friday, and now Monday between 2-6pm. Yeah, because I can really be home between 2-6pm willy-nilly during the week... You have the option to "change delivery" with UPS, but my only free option was to have them hold it at a UPS facility 15 minutes from my house (even though there are plenty of UPS stores within minutes of me). They charge $5 to give you the option to deliver on a different date. After the 3rd failed delivery attempt, they return to sender. FedEx (which is awesome), USPS, or not requiring a signature at the time of delivery would solve all of these problems. UPS is the worst. So, REI is getting another return from me and I never even had the item in the first place.