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By David Coley
From UK
Apr 18, 2014

Hi,
what does the message in red on moutainproject saying:

Your email (*@bath.ac.uk) has been marked as undeliverable by your mail provider and you need to use a different email address.

mean?

I have always used the same email address with mountain project and never had any problems, and my mailbox is not full.

Thanks.


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By Cori Tite
From Sylmar, CA
Apr 18, 2014
Belaying Frank from the top of Pipe Cleaner at Black Wall in Sespe Gorge.

If the actual email address that you used was *@bath.ac.uk, that would not work since the '*' character is normally used as a wildcard character in computer systems. Hope that helps.


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By Nick Wilder
Site Landlord
From The Bubble
Apr 18, 2014
Personal Photo

The generic answer: it means our mail to you was rejected by YOUR mail system. It could be a typo in your address, or your mail server just doesn't like Mountain Project, but in either case, there's usually nothing we can do on our end.

David, in your case, the record shows an "unknown" error, which happens ~2% of time (it's almost always and "address does not exist" error. I've manually removed you from the block list, so feel free to try again.


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By Buff Johnson
Apr 18, 2014
smiley face

David -- it means that you are the rebel 2% -- sticking it to The Man!!


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By Sean Brady
From Boulder, Colorado
May 9, 2014
Ronin

I am getting the same thing on my email account, and there is nothing wrong with it. This is an issue on Mountain Project's end. Please address it. If you still believe that there is nothing that you can do, post the bounce message that you are getting when sending to sbrady AT haikuengineering DOT com.


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By Nick Wilder
Site Landlord
From The Bubble
May 9, 2014
Personal Photo

Sean Brady wrote:
I am getting the same thing on my email account, and there is nothing wrong with it. This is an issue on Mountain Project's end. Please address it. If you still believe that there is nothing that you can do, post the bounce message that you are getting when sending to sbrady AT haikuengineering DOT com.


Sean, we tried to send you 4 emails today, and they all bounced with code 4.4.7, which comes with this explanation (not my words): "SMTP Error 447 : Your outgoing message timed out because of problems with the receiving server who objected to your message."

I can remove you from the block list, but unless haikuengineering mail server does something different the next time, it will automatically block again.


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By Sean Brady
From Boulder, Colorado
May 9, 2014
Ronin

This is a gmail mail server - haikuengineering.com is hosted through google apps. I'm betting their spam bot is shutting this down. I believe, since you are the owner of the outgoing mail server, that you should open a ticket with google apps. I can do so as well if needed.


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