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By Ben Hicks
From Black Hawk, CO
May 18, 2009

I have cams that need reslinging and wanted to order some slings from Fish. I have tried emailing and calling for the last three months. I have never gotten though and never received anything but email autoreply. Are they still in business? Do they actually resling cams and sell stuff?


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By Robert 560
From The Land of the Lost
May 18, 2009
Toby

Forrest safety products does an awesome job.
http://www.forestsafetyproducts.com/
Not too costly and 1 day turn around. You can see pics of ones they did for me on my profile page in the album called "stuff"


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By Allen Hill
From FIve Points, Colorado and Pine
May 18, 2009
Czech republic

That is so cool Bill Forrest is back doing some climbing stuff. Last I heard he was sticking to snowshoe designs. I still have and use a 55 cm ice axe he made thirty years ago.


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By Luke Wakefield
From Prescott, Az
May 18, 2009
Gunnison Pinnacle.

I have never used Fish for reslings, but those guys make some really nice products with excellent customer service. Too bad you cant get through.


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By Ben Hicks
From Black Hawk, CO
May 18, 2009

Thanks.

-Yates won't do them. They are over 10 yrs old (but not even used in the last ten).

From the Forest webpage:

# 27 kN (6,500 lb.) strength
# Easy to handle. 6mm webbing.


6mm webbing at 27kn (6500 lb) strength??? Typo perhaps?


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By Ben Hicks
From Black Hawk, CO
May 18, 2009

Luke Wakefield wrote:
I have never used Fish for reslings, but those guys make some really nice products with excellent customer service. Too bad you cant get through.


Yeah, makes me wonder. I have received NO customer service in months... nada zip zilch.


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By Eric D
May 18, 2009
Before the tyrolean on Sun Ribbon Arete, high Sierras.

I have some friends that went through Black Diamond to get their cams reslung. They were happy with the finished product.


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By Ben Hicks
From Black Hawk, CO
May 18, 2009

Eric D wrote:
I have some friends that went through Black Diamond to get their cams reslung. They were happy with the finished product.


Yeah, but will Black Diamond resling your friends?

I would not expect them to resling their competitor's products.


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By Robert 560
From The Land of the Lost
May 18, 2009
Toby

Ben Hicks wrote:
From the Forest webpage: # 27 kN (6,500 lb.) strength # Easy to handle. 6mm webbing. 6mm webbing at 27kn (6500 lb) strength??? Typo perhaps?


I think the ones I had done were done with 12mm, I'll measure when I get a minuet. If you give them a call I'm sure they can answer any questions you might have.


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By Ben Hicks
From Black Hawk, CO
May 18, 2009

Robert 560 wrote:
I think the ones I had done were done with 12mm, I'll measure when I get a minuet. If you give them a call I'm sure they can answer any questions you might have.


Looks like elsewhere on the website they spec 16mm. Probably a typo.


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By Robert 560
From The Land of the Lost
May 18, 2009
Toby

Ben Hicks wrote:
Looks like elsewhere on the website they spec 16mm. Probably a typo.


Yea you got me thinking so I went and measured one of the cams I just got back, it's 16mm.


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By Sims
From Centennial
May 18, 2009
JTree

Just got back 22 cams from Forest some are from 78 my first cams.
As a side note I have some I need cable work done on and they are of different brands. I would rather send them to one place.
any ideas?? Thanks


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By Greg Opland
Administrator
May 18, 2009

Pretty sure Bill Forrest the climber spelled his name with two r's, so when someone has a company that spells it Forest, I'd say don't make any assumptions about it being the historically significant climbing guy. I'd think he knows how to spell it...


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By susan peplow
From Phx J-Tree
May 18, 2009
Beer Anyone?

Too bad you're not this dude

Send your cams to 6564 Pine Springs Ave., 29 Palms CA 92277. Detailed pricing, shipping info & instructions found here

Please note that if you are particular about the color used it's best to pick up your own webbing and send it in with the cams. Otherwise, for a dollar more (per) you can save yourself the trouble and be hooked up with webbing from stock. Stock colors change on a regular basis so your guess is as good as mine.

When shipping your cams please be sure to include IN THE BOX the following:

-Your name
-Your email address
-Contact telephone number
-Ship to address
-DROP DEAD DATE FOR RETURN
-Billing information for PayPal invoice &/or cc information
-Webbing width preferred (1" 11/16" or 5/8")
-Providing your own webbing? Tie 11" of preferred color to each cam

Omitting any of the following will only delay the repair and/or return (see "Dude" above)

Repairs can be done at the same time, be sure to indicate if you want one side or two.

Note: No Alien Repairs. Cams that require cables to be drilled out or soaked for hours due to corrosion may be subject to additional charges.

Need slings order online using our online order form.

Emailing for 3 months?!! What address are you emailing to? What is your email address? Perhaps you are getting blocked along with most of Germany and Russia or getting dumped into a catch-all account that doesn't get monitored.

email info@fishproducts.com for faster service.

p.s. Rich.....ummm hello. Send cams to us using instructions provided.


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By Russ Walling
From www.FishProducts.com
May 19, 2009
Russ

See this for more info:

http://www.supertopo.com/climbing/thread.html?topic_id=86146>>>>>


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By Ben Hicks
From Black Hawk, CO
May 19, 2009

susan peplow wrote:
Too bad you're not this dude Send your cams to 6564 Pine Springs Ave., 29 Palms CA 92277. Detailed pricing, shipping info & instructions found here Please note that if you are particular about the color used it's best to pick up your own webbing and send it in with the cams. Otherwise, for a dollar more (per) you can save yourself the trouble and be hooked up with webbing from stock. Stock colors change on a regular basis so your guess is as good as mine. When shipping your cams please be sure to include IN THE BOX the following: -Your name -Your email address -Contact telephone number -Ship to address -DROP DEAD DATE FOR RETURN -Billing information for PayPal invoice &/or cc information -Webbing width preferred (1" 11/16" or 5/8") -Providing your own webbing? Tie 11" of preferred color to each cam Omitting any of the following will only delay the repair and/or return (see "Dude" above) Repairs can be done at the same time, be sure to indicate if you want one side or two. Note: No Alien Repairs. Cams that require cables to be drilled out or soaked for hours due to corrosion may be subject to additional charges. Need slings order online using our online order form. Emailing for 3 months?!! What address are you emailing to? What is your email address? Perhaps you are getting blocked along with most of Germany and Russia or getting dumped into a catch-all account that doesn't get monitored. email info@fishproducts.com for faster service. p.s. Rich.....ummm hello. Send cams to us using instructions provided.



Thanks for the reply

I emailed to the link on the website: info@fishproducts.com

I went through my sent mail folder which goes back through April. I do not have sent mail records prior to that. I sent emails to you April 6, April 27 and two May 14. I used two different email addresses thinking that for whatever reason maybe one email addy was being blocked/filtered. The April emails were from (deletd). The May emails were from (deleted). I also left a phone message last Thursday because I was not getting anything other than this automated email reply:

"We are mostly out of the office until mid May '09. Please adjust your panic accordingly.

Feel free to send us emails and orders, and we'll take a peek at them when we get back into the office. If you have current orders in with us right now, there is an 94.4% chance these are either on the way or being completed at this very moment. We will be in and out all month, so if you had a drop dead date in April or early May, we should still be on schedule with your order.

If you want to be the first kid on the block to get FISH stuff for the Fall climbing season, I would suggest ordering up now.

Thanks! and have a great Spring!"


I have not previously done business with you and had a couple questions prior to sending the stuff in. I did not send you stuff, 'cause I was not receiving any replies.

Can you or Russ please call me? three zero 3 5 eight 2 one 7 1 zero

Thank you


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By Ben Hicks
From Black Hawk, CO
May 19, 2009

Russ Walling wrote:
See this for more info: http://www.supertopo.com/climbing/thread.html?topic_id=86146>>>>>




Thanks for your reply.

I replied to you on that forum. Can you please contact me directly? I'd sure prefer communicating with you directly than via these forums.


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By Russ Walling
From www.FishProducts.com
May 19, 2009
Russ

Will do Ben....

until then, if you see this:

Can you send me a generic email to: info @ widefetish com

I would like to see the headers on your emails. Use both your accounts if you can. This server is different than the FISH one and will hopefully yield some better results.


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By Buff Johnson
From Coniferous, CO
May 19, 2009
What happens when you:<br />1) have nothing to do<br />2) own a sharp knife<br />3) have a large lime<br />4) own a patient cat<br />5) drink too much tequila<br />6) and it's football season?<br /><br />(An e-mail I received; just know that no cat was harmed in the carving of this lime. Dogs Rule!!)

We are mostly out of the office until xxxxxx. Please adjust your panic accordingly.

Can I use this?


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By slim
May 19, 2009

yates website says they won't do old cams, but i sent some rigid stem friends to them that were at least 25 years old, and they reslung them without any comments. i think they are just putting a disclaimer of sorts out there. they did a great job, for cheap, and very quickly - i highly recommend them.


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By Ben Hicks
From Black Hawk, CO
May 19, 2009

Russ Walling wrote:
Will do Ben.... until then, if you see this: Can you send me a generic email to: info @ widefetish com I would like to see the headers on your emails. Use both your accounts if you can. This server is different than the FISH one and will hopefully yield some better results.



Thanks Russ, email sent


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By Jay Anderson
May 19, 2009

Yeah Rich, send those units to the animal guy. I, personally delivered a stack 'o' cams; to our buddy the Colonel (some of which you and I, and Fred, and that Sanders guy, among others, have climbed actual walls with) and he did more than okay by the Colonel.


Get this, you guys; his style is quirky (a plus, in my book) but his work is second to none!


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