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lou
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Aug 27, 2015
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Unknown Hometown
· Joined Feb 2006
· Points: 60
these brand new 5.10 exum guide shoes delaminated the first time they were worn!! three miles into the hike, ( on a trail, no pack ),,, felt a flapping on left foot... then right foot.... both sole coming off. First time worn... brand new... not sure what the quality controls are at 5.10,, or if they are using cheap pig glue in china... but they are putting out low quality.... would of gotten better wear from flip flops from walgreens.... cheers...lou
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tradvlad
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Aug 27, 2015
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SLC, UT
· Joined Oct 2012
· Points: 5
That's unfortunate. Talk with the warranty department at Five-Ten, they are super friendly and they will help you out. I hand many 5.10 shoes over the years, and they were all awesome except for 1 pair of moccs that started delaminating prematurely. Five Ten sent me a new pair :-)
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Kevin Mokracek
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Aug 27, 2015
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Burbank
· Joined Apr 2012
· Points: 342
Hmm. Never had a problem with any of my Five Tens and I have done several walls with my Guide Tennies and Camp Fours. I do know for a fact that they have excellent customer service and that if you call them directly I would bet they will take care of the issue. A buddy of mine managed to delam his shoes but he kept his feet by the fire a little too long. I think your experience is an exception and not the rule, give them a chance to make it right before blasting them.
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andrew thomas
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Aug 27, 2015
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Orcas island
· Joined Jan 2015
· Points: 105
Nah i'll keep buying 5.10, sucks you got a shit pair dude
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DaveB
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Aug 27, 2015
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Unknown Hometown
· Joined Feb 2007
· Points: 1,075
From photos (broken-in leather), these DO NOT appear to be "brand new." In any case, a little SHOE GOO does wonders!
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levi patrick
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Aug 27, 2015
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Unknown Hometown
· Joined May 2015
· Points: 20
Having worked at a shop for a bit, I did see a few exum guides come back with similar issues. Five Ten will take care of you! But I wouldn't write them off completely. Ya, the big guys (adidias?) bought em out, but they have some quality products, some of which are still made in USA. I haven't tried any climbing shoes, but I've got some dirtbag laceups that are great for mountain biking- firm but comfy soles and good sticky tread.
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Mark E Dixon
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Aug 27, 2015
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Possunt, nec posse videntur
· Joined Nov 2007
· Points: 974
I had a pair of guide tennies that I forgot about in a closet for a couple of years. They delaminated the first time I wore them after I remembered them and put them on. Customer Service basically told me "tough luck." That was maybe 5 years ago though.
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Kevin Mokracek
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Aug 27, 2015
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Burbank
· Joined Apr 2012
· Points: 342
Since these are brand new the OP should have no problem getting a new pair from Five Ten.
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Jeff Welch
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Aug 27, 2015
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Dolores, CO
· Joined Jun 2006
· Points: 282
It's impossible to make a 100% perfect manufacturing process. It's also impossible to make a 100% perfect inspection procedure. Therefore, defects will always occur, in all products, which is why warranties exist. Send them back, get new shoes. No reason to complain on the internet or slag the company publicly.
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mcarizona
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Aug 27, 2015
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Flag
· Joined Feb 2007
· Points: 180
I'm disappointed in my Guide Tennies. They look cool, perform awesome and are already warn out (6months). I want another pair but they are $120 each! I've been shopping at big 5 to try to find a replacement. Steve
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Michael Brady
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Aug 27, 2015
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Wenatchee, WA
· Joined Jul 2014
· Points: 1,392
mcarizona wrote:I'm disappointed in my Guide Tennies. They look cool, perform awesome and are already warn out (6months). I want another pair but they are $120 each! I've been shopping at big 5 to try to find a replacement. Steve Use the internet.
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Ashort
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Aug 27, 2015
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Las Vegas, NV
· Joined Apr 2014
· Points: 56
mcarizona wrote:I'm disappointed in my Guide Tennies. They look cool, perform awesome and are already warn out (6months). I want another pair but they are $120 each! I've been shopping at big 5 to try to find a replacement. Steve Wait til around jan or feb and you can usually find the closeouts on the five10 site for $30.
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Peter Beal
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Aug 27, 2015
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Boulder Colorado
· Joined Jan 2001
· Points: 1,825
There are tons of closeout Guide Tennies on the 5.10 website right now
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Kevin Mokracek
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Aug 27, 2015
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Burbank
· Joined Apr 2012
· Points: 342
Bought a pair of the old style Guide Tennies on Amazon last week for $59. They have them as low as $49 if you are not picky on color.
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Brian Allen
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Aug 27, 2015
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Palm Desert
· Joined Apr 2010
· Points: 93
Thanks Kevin for pointing that out. Just got some for $49!
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Ashort
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Aug 27, 2015
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Las Vegas, NV
· Joined Apr 2014
· Points: 56
Haha a thread warning people to not buy five ten turns into thread of people buying five ten, classic.
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Ball
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Oct 19, 2015
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Oakridge, OR
· Joined Jan 2010
· Points: 70
The only people who buy guides are people who plan to replace them at REI 3 times a season. When they switched to C4 instead of S1 rubber, you should have known they weren't designed to last.
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Thomas Gilmore
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Oct 19, 2015
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Where the climate suits my…
· Joined Feb 2014
· Points: 1,059
Rock and resole will resole guide tennies, but yes you can buy closeout pairs for basically the same price as a resole
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simplyput .
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Nov 8, 2015
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Unknown Hometown
· Joined Nov 2013
· Points: 60
I've had my tennies for almost two years. They have been resoled once and the toe cap sewn back together by some dude on the street in India. After nearly 700 days of use (everything from long desert scrambles to jungle treks) I'd say that ain't bad.
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Stagg54 Taggart
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Nov 8, 2015
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Unknown Hometown
· Joined Dec 2006
· Points: 10
mcarizona wrote:I'm disappointed in my Guide Tennies. They look cool, perform awesome and are already warn out (6months). I want another pair but they are $120 each! I've been shopping at big 5 to try to find a replacement. Steve Yes the guide tennis do tend to wear out quicker than others, but the performance is awesome and the price is right. You want something that will last much longer, shell out the money for the Gandas which are over twice the price. Also a little preventive maintenance goes a long way. Coat all the seams around the toes in seamgrip or something similar and the leather will last much longer.
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ChossKing King
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Nov 9, 2015
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Boulder, CO
· Joined Apr 2014
· Points: 0
lou wrote: or if they are using cheap pig glue in china... .... would of gotten better wear from flip flops from walgreens.... cheers...lou The pig glue is no good! Walgreens has been using sheep glue for years and the superiority of the glue really shows in their technical footwear. I hear that they're passing Chaco in technical sandal sales for 2015.
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