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joshua tree area file hangs on unpacking

Original Post
StephChow · · Unknown Hometown · Joined Apr 2013 · Points: 10

BlackBerry 10.3.1.1784
app: android v. 3.05 (build 44)

I'm having specific problems with the Joshua Tree file. I can download and view other areas just fine (Yosemite, Gunks, Red Rock) but jtree just doesn't progress past the "unpacking images", it looks as if the install mostly works, because I can access jtree climbs via the tick list.

I tried a fresh install of the app, downloading only jtree but it still hangs at the same place. Other areas downloading at the same time complete just fine. Restarting the app automatically restarts the install process but it still hangs.

Finally, there's no way to kill the jtree install process, so a complete wipe via a clean install of the app is necessary.

Thanks!

Nick Wilder · · Boulder, CO · Joined Jan 2005 · Points: 4,098

I'm seeing that it takes VERY long, but eventually installs. I'm asking our devloper to take a look at it - something's definitely wrong.

StephChow · · Unknown Hometown · Joined Apr 2013 · Points: 10

Thanks! Sadly, I have no imminent California climbing plans, so I can wait for a fix.

I didn't notice my attempts finish -- I would kill the app after maybe 15+ minutes of no progress, I'd get an app unresponsive message or the app would simply crash (as far as I remember while using the app with the stuck install still ongoing).

Guideline #1: Don't be a jerk.

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