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App Feedback

Scott Taber · · Unknown Hometown · Joined Apr 2013 · Points: 512

I'm using the iPhone app. Have been using it for more than a year with no problems. But now all of the sudden a lot of route pics that show on the website are gone from the app? I downloaded an update for a couple areas and now most of the pics that were there before (and have been there for years and still show on the website) are gone now, and the new pics don't show up either. I tried updating the app to the latest version, still no pics and now I have ads. I already tried deleting and re-adding the areas, pics are still not there. Tried refreshing every single area and routes within each area and still nothing. The route pics are the main reason I use this app. Please help.

Jay Eggleston · · Denver · Joined Feb 2003 · Points: 21,326

They got rid of the pictures to save download space. They now only include pictures with high ratings and maybe topo or info. pictures. I liked pictures too. Made it easier to find a route. They wanted downloads to be faster.

Nick Wilder · · Boulder, CO · Joined Jan 2005 · Points: 4,098

Please see this topic:

mountainproject.com/v/fewer…

Perhaps I need to add more back in? It's seeming fine for the areas I checked.

Scott Taber · · Unknown Hometown · Joined Apr 2013 · Points: 512

Makes sense, but this is removing a lot of useful photos in the process. Maybe include at least beta photos for each route? Or if that's still too much then at least 1 beta photo for each route? Descriptions are frequently inaccurate, misleading, or confusing. A good photo makes route finding much simpler.

struva · · Unknown Hometown · Joined Feb 2014 · Points: 0

problems with colorado apps.

Boulder, gunnison and some other area's.

Fix?

Thanx

Nick Wilder · · Boulder, CO · Joined Jan 2005 · Points: 4,098
struva wrote:problems with colorado apps. Boulder, gunnison and some other area's. Fix? Thanx
Things seem fine to me. Perhaps delete the app from your phone and re-install it? I've seen cases where the route database on the phone craps out. If that doesn't fix it, PM me with more details of how it's not working, what phone you have, etc.
teece303 · · Highlands Ranch, CO · Joined Dec 2012 · Points: 596

So I was just climbing in Eldo on some classics on the West Ridge: Mesca-Line, Washington Irving, Unsaid, Verschneidung.

Zero pictures, IIRC. Are there really no decent pictures for these routes, or has picture pruning gone that far?

Nick Wilder · · Boulder, CO · Joined Jan 2005 · Points: 4,098
teece303 wrote:So I was just climbing in Eldo on some classics on the West Ridge: Mesca-Line, Washington Irving, Unsaid, Verschneidung. Zero pictures, IIRC. Are there really no decent pictures for these routes, or has picture pruning gone that far?
The number of photos has changed many times in the last few weeks, and most have been returned. Delete Eldo and re-install it, and they should mostly be back.
Tradiban · · Unknown Hometown · Joined Apr 2004 · Points: 11,610

Updated today, now the app crashes on start up. :(

Luc-514 · · Montreal, QC · Joined Nov 2006 · Points: 12,506

Ticks, stars, todos, updates, etc. Are dark grey text over a black background.
Unable to read what's there.
Mp 2.7 build 31 on Android 4.1.2

Norse Force · · Nederland, CO · Joined Nov 2012 · Points: 0
Tradoholic wrote:Updated today, now the app crashes on start up. :(
Yeah, that just happened to me too. (iphone) It looks like it's going to load, and then it just bounces me back to my home screen. Did the same after I restarted the phone.
Nick Wilder · · Boulder, CO · Joined Jan 2005 · Points: 4,098

Thanks guys. There is Android news in the other thread, where I'm trying to consolidate news about this release:
mountainproject.com/v/mp-mo…

rocknice2 · · Montreal, QC · Joined Nov 2006 · Points: 3,847

Works great on NEXUS 5 Android 4.4.2

M Sprague · · New England · Joined Nov 2006 · Points: 5,090

Other areas seem alright so far, but for Rumney, NH it keeps saying "An import error occurred. Tap to retry" I have done so numerous times over the last few days, with the same result. I am using an LG G2

Nick Wilder · · Boulder, CO · Joined Jan 2005 · Points: 4,098
M Sprague wrote:Other areas seem alright so far, but for Rumney, NH it keeps saying "An import error occurred. Tap to retry" I have done so numerous times over the last few days, with the same result. I am using an LG G2
Sometimes the internal database gets hosed. Delete the app and reinstall it - usually fixes.
M Sprague · · New England · Joined Nov 2006 · Points: 5,090

That did the trick. Thanks.

John Ross · · Wasatch Front, UT · Joined Oct 2007 · Points: 2,580
John Ross wrote:Some quick input for the App: Sorting Bookmarks: I love and use the Bookmarks feature. Some way to sort routes and areas on the Bookmarks page would be super helpful. Sorting Areas: There is a sorting problem with areas that begin with “The”. Areas that begin with “The” are mistakenly put down the list with areas with names that begin with “T”. However lists of routes are sorted correctly. Sorting Routes: I love the ability to sort routes in an area by L>R, R>L, and alpha. As mentioned before, sorting routes by rating would also be nice. Star Ratings: When looking at a list of routes I like to see yellow star ratings for routes I have rated. This is the case on the web version of MP, and used to be that way in earlier app releases. In the current app version you have to open each route to see yellow star ratings.
I like the improvements in the latest release. At the same time here are time items I was hoping for:

  • Sort bookmarks - =(
  • Sort areas correctly - =(
  • Sort routes by rating - =(
  • Star ratings - =) Yes!!!
Nick Wilder · · Boulder, CO · Joined Jan 2005 · Points: 4,098
John Ross wrote: I like the improvements in the latest release. At the same time here are time items I was hoping for: * Sort bookmarks - =( * Sort areas correctly - =( * Sort routes by rating - =( * Star ratings - =) Yes!!!
John, we are redesigning the Area and Route screens right now, and we always love this kind of feedback. Any more details would be greatly appreciated, in any form (reply here, send me a private message, sketch something...).

We're going to be moving in the direction of more frequent app updates, with 1-2 new features per round.

Thanks!
rocknice2 · · Montreal, QC · Joined Nov 2006 · Points: 3,847

My to do list

Sort areas
Sort bookmarks
Fix, saved bookmarks are not usable after area update.
Swipe left/right for next route.
Ability to add difficulty and protection rating.

A drew · · Knoxville, TN · Joined Jun 2010 · Points: 856

This app is terrible. Can't I just have the old IPhone App back ? I can't look at any pictures, the app crashes all the time especially if I attempt to look at a picture, and yes I have the most updated version of everything. LAME

Guideline #1: Don't be a jerk.

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